These online doctors can’t treat you unless you’re an exceedingly simple case with no side effects or greater issues. I don’t think they “dropped” you. They just said you needed to see an in-person doctor to look at your case more closely because of other problems you were having (or might be having) that they couldn’t treat without actually seeing you. I had the same thing happen to me with one of these online doctors. It’s per standard of care.

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